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Sheridan, WY 82801, United States
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Before you ask
These eight questions cover about 70% of what people write in about. Might save you the wait. Browse full help center →
How long does a typical migration take?
Depends on where you're coming from. QuickBooks or Xero takes 1-2 business days. We handle the export, mapping, and reconciliation check. You review, approve, and you're live. More complex setups (multi-entity, custom integrations) can take up to a week. Migration is always free.
Is there really a free tier, or is it a trial?
Accounting and invoicing are free forever with no expiry and no credit card required. Paid modules (Payroll, HR, CRM, Inventory, Scheduling) have an optional 14-day free trial. After that, you only pay flat modular rates for the specific tools you keep.
What support do free-tier users get?
Email support with a 4-hour response window, plus full access to the help center and community forum. Paid modules unlock live chat and priority queue (under 1 hour average).
Can I talk to someone before signing up?
Absolutely. Book a 15-minute call and we'll walk you through the modules that fit your business. No pitch deck, no pressure. If Encarmo isn't the right fit, we'll tell you what is.
Do you support multi-currency and multi-entity?
Yes. 40+ currencies with automatic FX rate updates. Multi-entity (separate books, consolidated reporting) is available on the Growth plan and above. Each entity can run different modules.
Where is my data stored?
AWS infrastructure in your chosen region — US East (Virginia), EU West (Frankfurt), or APAC (Sydney). SOC 2 Type II, ISO 27001, and GDPR compliant. 256-bit encryption at rest and in transit. We never sell or share your data.
Can my accountant or CA access our books directly?
Yes. Invite them as a read-only or full-access collaborator at no extra cost. We also have a dedicated partner program for accounting firms with bulk client management and a partner dashboard.
What if I need to cancel everything?
Cancel any module from your dashboard, effective end of billing cycle. No call required, no retention hoops. We'll export your data in standard formats (CSV, QBO, PDF) before closing. Accounting and invoicing stay free regardless.
Still thinking? Start free.
Accounting and invoicing free forever. Add modules only when you need them. Switching costs nothing — migration is on us.